User Agreement

User Agreement
Terms of service: an agreement between you and to enter and use this website and services. Please appreciate and understand that this is a legal world and that you, by not immediately leaving this website now or immediately after reading our terms of service are accepting our services under the terms of this agreement.

It is your obligation to keep yourself informed of any changes that may occur between visits, as using our services each time is under the condition that you accept all our terms and conditions. We may change our terms and conditions from time to time without expressly informing you.

1 Services:
Buy printed products that are listed for sale
Create, design, customise products that are listed for sale.
Online view displays a size medium (or a size 10 womens)
Save and share designs that you may have created
Save images and designs into public or personal galleries.

1.1 Purchase / Refund Policies:
The date of your purchase
Your order number
What you would like to return
Why you want to return it
Once received we will organise a replacement or a refund ASAP.

Only Items that are faulty/damaged or have a faulty print may only be returned.
No returns are accepted after 14 days of receipt of purchase.
We do not accept items that have noticeable wear or makeup stains.
Returns must also comply with our user agreement.
Once an order has been placed online we cannot edit this order and we cannot cancel this order once it has been placed.

In the unlikely event you’re unhappy with your product please follow these instructions to return / receive a new product: Email us at with;

The date of your purchase
Your order number
What you would like to return
Why you want to return it
A photo highlighting the fault/damage

Once we have received this email we will organise a replacement /refund for you if the order meets our user agreement/return policy. You may have to return the product back to

We do not refund or exchange for change of mind, errors in approved proofs, errors from non ‘print ready’ artwork, shipping or stock delays or if the customer chooses the wrong garment size. # Note: sizing measurements online are within +-1.5cm, anything outside of this is faulty. Print dimension / print placement measurements are within +-2cm and anything outside of this is faulty. Proof approval is important and written approval is required before we can print a job. Payment of a job also constitutes approval.

Clients must ensure that the artwork, qty and shipping address is correct before payment is made. We do not accept returns for errors made by any of our couriers when we have dispatched to the correct address before the due date.

We guarantee our processing and printing timeframes on our orders, but in the unlikely event that there is an error due to the courier or Australia Post, we cannot take responsibility, but in this rare instance we can refund your shipping costs in full. If you order express shipping and your location is rural, international or not covered by the Australia Post National Express Post Network then we cannot take responsibility for shipping timeframes. Please contact us so we can look after you, well before your due date. We want you to receive your garments on time!


Gentle cycle
Wash inside out
Do not tumble dry
Dry in shade

Garments will not shrink if the correct washing guidelines on the t shirt labels are followed; if you believe the garment was washed correctly please send us an email following our return instructions. NOTE: ONLINE ORDERS OR ORDERS WHERE YOU UPLOAD YOUR OWN ARTWORK takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:

Spelling, punctuation or grammatical errors made by the customer.
Mistakes that the client has approved after being sent a proof*
If the artwork you as a client upload is low quality, and results in a poor print
5% difference in design printing colours & size
5% difference in the actual garment colours
Errors in user-selected options such as product type or or size. *Please use our size guide for measurements of email us for advice.
Garment shrinkage in wash
Courier delivery timeframes is not responsible for checking or modifying your artwork if you upload it directly to the site; to make changes such as; colour changes, background removal or design work please email or call us to discuss artwork before uploading your image to our designer.